Hollister Website Review & Ratings + Hollister Coupons
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Hollister Website Review & Ratings + Hollister Coupons

Hollister: Products & Services

Hollister is an American clothing retailer owned by Abercrombie & Fitch.   Hollister offers casual clothing for men and women.   When you shop at Hollister, you will find: t-shirts, jeans, shorts, dresses, fashion tops, hoodies, pants, skirts, polo shirts, sweaters, outerwear, sweatpants, fragrances, handbags, necklaces, bracelets, flip flops, body care, and more.  In addition to their online store, customers can find Hollister stores in malls and shopping centers across the United States.  To find a store near you, you can visit the “find store” link at Hollisterco.com.   


Hollister: Company Background

Hollister is an American casual clothing company by Abercrombie & Fitch.   Clothing and accessories sold by Hollister is inspired by Southern California’s style.  Hollister offers casual clothing and accessories for men and women.  If you have questions about merchandise or shopping online, you may visit the “help” and FAQ sections of Hollisterco.com.  Customers can follow Hollister on Facebook and Twitter.  To find a Hollister store near you, click on the “find store” link. 

Hollister: Customer Feedback & Reviews

What do customers have to say about merchandise and customer service from Hollister?  Here are some comments from customers around the Web.

“First time order in Hollister worst experience ever first for 2 months order doesnt arrive to address yes fed ex lost the order so i was like ok since it was the shipment company fault not them then i call she says shes going to reship my order and file the loss from fedex i even got a confirmation order email she says it will be sent quickly instead of standard without extra charge i wait two weeks and i call again she tells me my money was sent back(thank god) but she lied and never sent me another e-mail that they no longer have the items and that my money was reimburse so i wasted another two weeks on this *** thing never ordering online from them again too bad they dont have a store around here so thats a customer lost.” –Pissed Consumer

"I bought some clearance sweatshirts online and had problems trying to return them and after a year 
trying to return them for a refund I finally spoke with
Kevin in customer service took care of everything in a very professional manner to my complete satisfaction.” –Reseller Ratings

Hollister: Business Credibility & Trustworthiness

On a grading scale of A+ to F, Hollister received an A+ rating with the Better Business Bureau.  Hollister which is a part of the Abercrombie & Fitch family, has been accredited by the Better Business Bureau since March 21, 2013.   Within the last three years there have been a total of 507 complaints filed against the retailer, and 170 complaints have been reported within the last 12 months.  Reasons for these complaints include the following:

  • Advertising issues
  • Billing and collections
  • Delivery issues
  • Problems with products and services
Hollister: Website Popularity & Google Ranking

Hollisterco.com has a global Alexa traffic rank of 6,293, and an American traffic rank of 1,943.  There are currently 2,564 sites linking into Hollisterco.com.  Based on Internet research, Hollisterco.com is more frequently visited by women who are in the age range of 18-24 and visit the site from school.  Hollisterco.com has a Google Page Rank of 5 out of 10. 

Hollister: Social Media Presence

Customers can stay up to date on the latest news, special offers, and more by following Hollister on Facebook and Twitter.  Hollister’s Facebook page has 10,394,343 likes, and 73,454 people are talking about them.  There are currently 547,833 fans following Hollister on Twitter.  Hollister has posted 1,966 tweets and updates their page on a regular basis. 

Hollister: Website Security & Safety

Hollisterco.com protects your personal information by using industry standard SSL encryption technology.  Secure socket layer technology protects your personal data from being decoded, altered, and misused by unauthorized persons.  During the checkout process, you will notice the letters “http” change to “https” in the address bar of your Internet browser.  This is an indication to customers that they are shopping on a secure website. 


Hollister: Pricing & Packages

Pricing of merchandise will vary at Hollister Co.  Be sure to sign up for email alerts to get updates on exclusives and special offers.  The following chart gives examples of merchandise and pricing sold by Hollister.




Hollister Ultimate Stretch Jeggings- Women


Little Harbor T-shirt  -Men


Hollister Slim Straight Chinos


Zuma Beach Dress


San Onofre Knit Shirt


Hollister: Shipping Rates & Policies

Shipping rates are based on the merchandise total before tax.  Gift cards are shipped separate from merchandise.   Delivery times will depend on your choice of shipping method.  Hollister offers several options for shipment.  For instance,  standard delivery to the continental U.S. should receive their package within 5-7 business days.  Customers who live in Alaska or Hawaii should allow  10-15 business days.  In addition, customers who have P.O. Boxes in Alaska, Hawaii, APO/FPO addresses, and U.S. territories should receive their order within three weeks. 

Hollister: Payment Methods Accepted

Hollister accepts all major credit cards such as Visa, Master Card, Discover, American Express, and JCB.  You may also pay for your online order with a debit card as long as it exhibits a Visa or Master Card logo.  Other payment options include gift cards, e-gift cards, merchandise credit, and PayPal.  Pay Pal is a safe and convenient way to shop online, especially if you do not wish to your credit card.

Hollister: Returns, Refunds & Exchange Policy

If you are not happy with your purchase, you may return it to any Hollister store or send your unwanted merchandise via mail to the following address:

Hollister Co. Returns Department

100 Hollister Co. Way

New Albany, OH 43054 USA

Customers will receive a refund for merchandise returned in reasonable condition with an original receipt.  If you paid for your online order via Pay Pal and return your unwanted merchandise to your local Hollister Co. store, you will receive a merchandise credit as a refund. 

Hollister: Product images & screenshots
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